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Usually I have a very positive experience when I have my vehicle serviced but this time there was just one thing that happened that was off. Admittedly, I was running tight on time. I was coming from Evansville and seeing my dad in the nursing home there. I thought 30 minutes would be enough time. I pulled into the service station at 3:02pm for my 3:00pm appointment. I got out and went to the desk. I was asked my name by the gentleman and then when my appointment was. I gave my name and time. The woman sitting next to him said, "Oh, we already threw the 3pm in the trash" not very nicely and in front of 3 other employees there. It was awkward. Again, I know I was a couple of minutes late, but really??? I just thought this was very rude and unnecessary. I hope for better next time.
As always, the staff was extremely friendly and helpful! I never mind going to this dealership because I know I won't be pressured to do something I don't want to. Always a great experience! Will be going there for years to come!
My salesman, Jim, was fabulous! Took time with me, listened and successfully negotiated a sale. Shane, the finance guy, was also very helpful. This is the second vehicle I have purchased here and I will continue this due especially to the great customer service!!