I have always received great service from Symdon Chevrolet in Mt. Horeb. However, my last experience was so good. I had an oil change on my 2018 Chevy Equinox and I had just taken the car for a wash and wax at the local car wash prior to the oil change. When the oil change was completed, I got in the car and noticed it was all water spotted and I thought it might have rained, but as I headed for home, I realized it didn't rain, that something must have happen while they were changing the oil. When I got home I called Judy (service rep.) and asked her why my car was so filthy and told her I had just taken it thru the car wash before I brought it in for an oil change. She said she didn't know what happened. She called me back a while later and asked me to bring the car in so they could see it and they would wash the car for me. I told her I was home and didn't want to go back into town and said I would just take the car back and have it washed at the car wash. She said OK. I have always thought highly of Symdon Chevrolet and I still do and would refer them to anyone. Just one bad experience.
I knew what I was interested in and Mike and Shane made the process very efficient for us. Price was right and Trade in was reasonable. Will definitely consider Symdon when we are in the market again. Thank.
Very friendly and helpful. Told them I was going on a long trip and asked them to give the vehicle an extra close look over and let me know if they saw anything or concern. Totally trusted that they would not take the opportunity to up sell me. Great to have a trusted partner!
I was once again impressed by the professionalism and kindness of this dealership and its personnel. They were great at informing me about my service and discussing with me my options. They treated me and my son with respect when we arrived and pick up was a breeze.