Symdon Chevrolet of Mt Horeb

Covid-19 Response

In these unprecedented times, it is often hard to know which way is up. Recommendations seem to change hourly, and now many of us know someone who has been personally affected by COVID-19 (Novel Coronavirus). It is ok and perfectly normal to be scared, angry, sad, or in denial that it is happening. It is the human way of dealing with it.

Please know that Symdon Chevrolet of Mount Horeb is open and here to help you in these trying times. **Per the current State and Federal Administrations, we are considered an essential business and will remain open for you.** We have put enhanced interaction, cleaning, and disinfecting procedures in place, particularly in customer high-touch areas of our dealership. We are now offering virtual test drives, trade appraisals, and collision estimates to keep you (and our staff) as safe as possible.

We will continue closely monitoring the situation, including guidance from medical professionals, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO), as well as State of Wisconsin and Dane County authorities, and we will respond based on the published advisories of public health authorities.

On behalf of the entire team, we thank you for being a Symdon Chevrolet of Mount Horeb customer. We are here to serve your sales and service needs.

GENERAL DEALERSHIP

  • Disinfecting high-traffic areas hourly, including our lounge, guest tables and chairs, door knobs, etc.
  • Avoiding handshakes and following current distance recommendations.
  • Providing hand sanitizer throughout the dealership for your safety and ours.

VEHICLE SALES

  • Offering virtual test drives, video walk arounds, and remote trade evaluations
  • Utilizing Shop.Click.Drive to complete as much of the purchase process from home as you like (home delivery available upon approval)
  • Wiping down vehicles (steering wheel, shift knob, door handles, key fobs, etc.) with disinfectant wipes before and after every in-person test drive
  • Offering gloves if customers prefer to use them while checking out vehicles in person

VEHICLE SERVICING

  • All personnel wash hands regularly, use hand sanitizer between customers, and wear gloves
  • Wiping down vehicles (steering wheel, shift knob, door handles, key fobs, etc.) with disinfectant wipes after service
  • Key drop available if you prefer no contact
  • Accepting payment by phone (Mastercard or Visa) if you prefer contactless payment

COLLISION CENTER

  • Offering virtual collision repair estimates
  • Wiping down vehicles (steering wheel, shift knob, door handles, key fobs, etc.) with disinfectant wipes before and after repairs
  • Wiping down loaner vehicles (steering wheel, shift knob, door handles, key fobs, etc.) with disinfectant wipes before and after each new customer uses it
  • Disinfected pens (when you use one, take it with you)

Please be assured that our entire team is being as flexible as possible to make sure YOU are safe and comfortable in today’s topsy turvy environment. On behalf of our entire team, we thank you for being a loyal Symdon Chevrolet of Mount Horeb customer. We will keep you updated.

We’re here. We’re open. We’re only minutes away.

Symdon Chevrolet of Mt Horeb

Sales 608-620-6334
Service 608-402-4231
Parts 608-470-3092
Collision Center 608-352-3012
2011 Springdale St
Mount Horeb, WI 53572
Driving Directions

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