Most of the staff at the dealership were rude. We talked with a lady to make the appointment who was very short with my husband. When I went in to drop the car off I believe I dealt with the same lady as she had the same kind of shortness with me. When I picked up the car the person who gave me my keys seemed very stressed and like she didn't want to be dealing with me at that instant. I felt very I unwelcome at the dealership and this has not been the first time I have felt this way when dropping my car off.