As always the service department is very helpful, and you can tell they care about the customer so they keep coming back. I always trust taking my Silverado to Symdon for any routine check-up or service that is needed.
As far as the purchase experience, they had the vehicle we were looking for in the price range we had established. Our service experience is tainted by the fact that Karen has been a customer for many years. Our service experience has been more than satisfactory over a long period of time. Their pricing for used Corvettes could use a reality check sometimes.
I was pleased with the work done, the ease of getting an appointment, and the communication about the appointment. My only qualm was with the representative about the problem. I asked her what could have caused it and she said 'it was just the code.' In the past Symdon has been really good about explaining problems to me.
We have been long time customers of Runde in Platteville, however, we have moved back to the area and were looking for a new dealership to create a relationship with. I think we found it on the first try! The service I requested and scheduled online very easily was completed very quickly and very well. I have a new to me car and it has a lot of technology that I did not know how to use. The service person quickly found someone to help me while I was there. Tim came right out to my car and sat with me letting me ask questions and showing me thing. He even offered that if I had additional questions that I could come back anytime and just pull up front. Everyone was very nice and very efficient. Thank you Symdon!